Pivot Personalized Services.

PIVOT ASSISTANT offers tailored solutions in medical assistance and concierge services, supported by a network of strategic partners across multiple sectors, including alliances with maritime agents to provide comprehensive solutions for cruises.

Medical Assistance.

We provide immediate medical assistance, managing the delivery of essential medications, organizing ground ambulances, and other types of emergency transportation. We offer home visits and telehealth services, including electronic consultations and video calls for specialized care. We also issue electronic prescriptions for the patient’s convenience.

Comprehensive Concierge.

We provide full support in managing travel documentation, such as passports and visas, and offer personalized assistance with hotel bookings, flights, and car rentals. Our medical concierge service facilitates access to healthcare services and coordinates information and appointments with hospitals and clinics.

yacht sailing near island during daytime

Cruise Assistance.

With PIVOT ASSISTANT, every client receives personalized service, thanks to our strategic partnerships that enable us to work collaboratively and efficiently to address any need, especially in the maritime sector.

Maritime Medical Assistance (Onshore).

We provide medical assistance to vessels in port, managing medical consultations, diagnoses, laboratory tests, dental services, and prescriptions for glasses and medications. We coordinate emergency ambulance services and offer specialized telemedicine for travelers and crew members.

Portuguese Network

Our network in Portugal includes hospitals, clinics, medical centers, doctors, dentists, nurses, ground ambulances, and complementary services such as travel agencies, hotels, and taxis. We ensure fast and efficient access to the best available services, providing comprehensive and personalized care.

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Lifestyle and Travel Assistance

We enhance your travel experience with personalized guide services, hotel and flight bookings, car rentals, and event tickets. We also manage gift and flower deliveries, adding a thoughtful and tailored touch to meet our clients' needs.

Pivot Assistant's medical assistance and concierge services were exceptional during our cruise in Portugal.

María López

★★★★★